2015 Ford Explorer Recalls – Critical Safety Fixes And Owner Action
Managing the safety of your vehicle involves staying informed about manufacturer notices that could impact your driving experience. This guide provides a comprehensive breakdown of the most urgent 2015 ford explorer recalls, helping you identify mechanical risks and secure free repairs from certified technicians. Whether you are dealing with steering failures or suspension issues, we have the expert insights you need to stay safe on the road.
Owning a versatile SUV like the Explorer means you value reliability and safety for your daily commute or weekend adventures. However, even the most robust vehicles can face manufacturing defects that require immediate attention to prevent accidents.
When it comes to the 2015 ford explorer recalls, staying proactive is the difference between a minor inconvenience and a dangerous mechanical failure. This article serves as your technical roadmap to understanding these safety notices and navigating the repair process.
We will examine the specific components involved, the symptoms of failure, and the exact steps you should take to ensure your Ford remains in peak condition. Let’s dive into the technical details and get your vehicle back to factory safety standards.
Understanding the Major 2015 ford explorer recalls for Suspension Links
One of the most significant safety concerns for this model year involves the rear suspension system. Specifically, Ford issued multiple notices regarding the rear toe links, which are critical for maintaining wheel alignment and vehicle stability.
A fractured toe link can cause a sudden change in steering handling, significantly increasing the risk of a crash. This issue is particularly prevalent in regions where corrosion from road salt is common, as rust weakens the metal over time.
Technicians often look for signs of stress or hairline fractures near the threaded sections of the link. If you hear a clunking sound or feel the rear of the car “wandering” while driving, your suspension may be failing.
The Impact of Rear Toe Link Fractures
When a toe link snaps, the rear wheel can move independently of the driver’s steering input. This creates a terrifying “rear-steer” effect that is difficult to control at highway speeds.
Ford’s remedy for this specific recall involves a full inspection of the rear suspension. Dealerships will replace the affected links with a redesigned component that features improved metallurgy and better resistance to stress fractures.
It is vital to realize that this is not a standard maintenance item you should DIY. Because it involves a safety-critical structural component, the work must be documented by a certified Ford technician to clear the recall from your vehicle’s history.
Identifying Suspension Warning Signs
Before a total failure occurs, your Explorer might give you subtle hints that something is wrong. Pay close attention to any unusual tire wear, especially on the inner or outer edges of the rear tires.
If the steering wheel is off-center while you are driving straight, it indicates that the alignment has shifted. This shift is often the first red flag that a suspension link is bending or cracking under the weight of the vehicle.
Always perform a visual inspection if you take your Explorer off-road. Mud and debris can trap moisture against these links, accelerating the oxidation process that leads to the failures mentioned in the 2015 ford explorer recalls.
Addressing Power Steering Assist Failures in the Explorer
Another major concern for owners is the Electronic Power Assisted Steering (EPAS) system. This system replaces traditional hydraulic pumps with an electric motor to provide steering assistance, but it has been prone to intermittent failures.
The recall notice specifically addresses a potential electrical connection failure within the steering rack. If the connection fails, the driver will experience a sudden loss of power steering assist, making the vehicle much harder to turn.
While the vehicle can still be steered manually, the effort required is substantial, especially at low speeds or during parking maneuvers. This sudden change in steering effort can catch a driver off guard, leading to potential collisions.
Symptoms of a Failing EPAS System
Most drivers report a “Power Steering Assist Fault” message appearing on the dashboard. This is often accompanied by an audible chime and an immediate increase in the force needed to turn the steering wheel.
In some cases, the steering might feel “notchy” or inconsistent before it fails completely. This is usually due to sensor errors or internal software glitches within the steering control module.
If you experience any of these symptoms, pull over safely and restart the vehicle. While a restart might temporarily clear the fault, the underlying hardware defect remains and must be addressed by a professional.
The Official Ford Remedy for Steering Issues
The repair process for this recall typically involves updating the Power Steering Control Module (PSCM) software. In more severe cases, the entire steering gear assembly must be replaced to ensure long-term safety.
Ford technicians use specialized diagnostic tools to pull “DTCs” (Diagnostic Trouble Codes) from the vehicle’s computer. These codes tell the mechanic exactly where the electrical break occurred within the EPAS system.
Remember that steering components are high-torque items. Attempting to repair or replace a steering rack in your driveway without the proper calibration tools can lead to improper steering alignment or sensor calibration errors.
Fuel System and Engine Fire Hazards: What Every Owner Should Know
Safety is not just about how the car handles; it is also about preventing catastrophic failures like engine fires. Certain 2015 Ford Explorers were recalled due to fuel pressure sensor leaks.
A fuel leak in the presence of an ignition source—like a hot engine block or exhaust manifold—poses an immediate fire risk. This is a high-priority repair that should never be delayed by the vehicle owner.
If you smell raw gasoline inside or outside the cabin, do not ignore it. This is the primary indicator that a seal or sensor has failed and is allowing pressurized fuel to escape the system.
Locating the Fuel Pressure Sensor
The fuel pressure sensor is typically located on the fuel rail, which sits atop the engine. Over time, the housing of the sensor can develop micro-cracks due to heat cycles and vibration.
When the engine is running, the fuel system is under high pressure. Even a tiny crack can spray a fine mist of gasoline, which is highly flammable and dangerous.
The recall fix involves replacing the fuel pressure sensor with a new, more durable version. This job is relatively quick for a dealer to perform, often taking less than an hour once the vehicle is in the shop.
Fire Safety Precautions for Owners
If you suspect a fuel leak, avoid parking the vehicle inside a garage or near any flammable structures. The accumulation of gasoline vapors in an enclosed space can lead to an explosion.
Check the ground under your Explorer after it has been parked for a while. While condensation from the A/C is normal, any oily or pungent-smelling fluid should be investigated immediately by a mechanic.
Keeping a fire extinguisher rated for automotive use (Class B) in your vehicle is a smart move for any DIYer or off-roader. It provides an extra layer of security until you can get the recall work completed.
How to Check Your VIN for Active 2015 ford explorer recalls
The most important tool in your arsenal is your Vehicle Identification Number (VIN). This 17-digit code is unique to your Explorer and tracks every safety notice and repair performed on the chassis.
You can find your VIN on the driver’s side dashboard (visible through the windshield) or on the door jamb sticker. It is also listed on your vehicle registration and insurance documents.
Once you have the VIN, you can check for any 2015 ford explorer recalls by visiting the National Highway Traffic Safety Administration (NHTSA) website or Ford’s official owner portal.
Using the NHTSA Search Tool
The NHTSA website is the gold standard for safety information. Simply enter your VIN into their search bar to see a list of incomplete recalls specifically for your individual vehicle.
This tool is updated frequently and will show you the exact recall number, the date it was issued, and a description of the risk. It also explains the manufacturer’s remedy and the status of the repair.
If you are buying a used 2015 Explorer, this should be your first step. Never assume the previous owner completed the necessary safety work; always verify it through the official database.
Contacting Your Local Ford Dealership
Your local dealer is your partner in maintaining vehicle safety. You can call their service department with your VIN, and they can check their internal database for any open service actions.
Recall repairs are performed at no cost to the owner. This includes both parts and labor, as the manufacturer is legally required to fix safety defects found during the production process.
When you call, ask about the availability of parts. Some recalls, like the toe link replacement, have had high demand, and the dealer may need to order the specific components before you drop off the car.
Step-by-Step Guide to Getting Your Recall Service Completed
Once you have confirmed that your vehicle is affected by one of the 2015 ford explorer recalls, you need to take action. Following a structured process ensures the job is done right and your records stay clean.
First, schedule an appointment with an authorized Ford dealership. Be specific about the recall number you are calling about so they can allocate the correct technician and bay space for the repair.
On the day of your appointment, arrive early and bring your notification letter if you received one. This helps the service advisor quickly process your paperwork and get the technician started on the inspection.
Preparing Your Vehicle for Service
Before heading to the dealer, clear out any personal items from the cabin and the cargo area. If the technician needs to access the rear suspension or fuel system, having a clean car makes their job much easier.
Note any other symptoms you have been experiencing, such as vibrations or warning lights. While the recall repair is free, the technician can also check for other related issues while the vehicle is on the lift.
Ask the service advisor for a “Multi-Point Inspection” report. Most dealers provide this for free, and it gives you a comprehensive health check of your brakes, fluids, and tires.
Post-Repair Verification
After the repair is finished, the dealer will provide you with a service invoice. Keep this document in your glove box or maintenance folder; it serves as proof that the safety issue was resolved.
Verify that the “Recall Status” has been updated in the Ford system. It can take a few days for the NHTSA website to reflect the completed status, so don’t worry if it doesn’t change immediately.
Take a short test drive near the dealership to ensure the steering and suspension feel correct. If you notice any new noises or sensations, return to the service department immediately to have them double-check the work.
Common Non-Recall Issues That Mimic Safety Recalls
Not every problem with your Explorer is a recall. Some common issues can mimic the symptoms of a safety defect, leading to confusion for DIY mechanics and car owners alike.
For instance, a worn-out wheel bearing can cause a humming noise and steering vibration similar to a suspension link failure. However, wheel bearings are considered “wear and tear” items and are not covered by recalls.
Similarly, a failing alternator can cause the electric power steering to act erratically. If the battery isn’t receiving enough voltage, the EPAS system might shut down to save power for the engine.
Differentiating Between Wear and Defects
A safety defect is a flaw in the design or manufacturing of a part that affects all vehicles in a specific batch. Wear and tear depends on how you drive, where you live, and how often you maintain the car.
If your Explorer has 150,000 miles and the suspension is clunking, it might just be worn bushings. Recalls are typically issued for parts that fail prematurely or unexpectedly under normal operating conditions.
Always start with a proper diagnostic scan. Understanding the difference between a “B-code” (Body/Chassis) and a “P-code” (Powertrain) helps you narrow down whether the issue is a known recall or a standard repair.
The “Exhaust Smell” Controversy
Many 2015 Explorer owners have complained about a sulfur or exhaust smell inside the cabin, particularly during hard acceleration. While Ford issued technical service bulletins (TSBs) for this, it was not always classified as a full safety recall for every vehicle.
The issue often stems from unsealed body seams or auxiliary A/C drains that allow fumes to enter the interior. Ford has developed specific sealing kits and software updates for the A/C system to mitigate this.
If you experience this, mention it to your dealer. Even if it isn’t a mandatory recall for your specific VIN, there may be “Customer Satisfaction Programs” that cover the cost of the repair for a limited time.
Frequently Asked Questions About 2015 ford explorer recalls
How much does it cost to fix a recall on a 2015 Ford Explorer?
There is zero cost to the vehicle owner for any safety recall repair. The manufacturer covers the full price of parts and labor. You should never be asked to pay a deductible or service fee for a recall-related fix at a certified dealership.
Can I drive my Explorer if it has an open recall?
It depends on the severity of the issue. For steering or fuel leak recalls, it is highly recommended to have the vehicle towed or driven directly to the dealer. Ignoring a safety notice increases the risk of a breakdown or accident on the road.
Do recalls expire if I don’t get them fixed right away?
Safety recalls do not expire. As long as the vehicle is on the road and the manufacturer is still in business, they are obligated to perform the repair. However, it is always best to get the work done as soon as you are notified to ensure your safety.
Will a recall fix improve my vehicle’s resale value?
Yes, having a clean “Recall History” is a major selling point. Potential buyers and dealerships check VIN reports like Carfax. Showing that you have proactively addressed all 2015 ford explorer recalls demonstrates that you have maintained the vehicle properly.
What if I already paid for a repair that is now a recall?
If you paid an independent shop to fix a problem that Ford later turned into an official recall, you may be eligible for reimbursement. Save your original receipts and contact Ford Customer Relationship Center to start a claim for the costs you incurred.
Staying Safe on the Road
Taking care of your 2015 Ford Explorer is about more than just changing the oil and rotating the tires. It requires a vigilant approach to safety notices and a willingness to act when a defect is identified.
By understanding the nuances of the 2015 ford explorer recalls, you protect yourself, your passengers, and other drivers on the road. From the rear toe links to the electronic steering rack, every component plays a role in your vehicle’s integrity.
Don’t wait for a warning light or a strange noise to take action. Head to the NHTSA website today, run your VIN, and schedule any necessary appointments. A few hours at the dealership is a small price to pay for total peace of mind behind the wheel. Stay safe and keep your Explorer adventure-ready!
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