2020 Ford Explorer Platinum Interior – A Deep Dive Into Luxury, Tech
The 2020 Ford Explorer Platinum interior represents the pinnacle of Ford’s three-row SUV craftsmanship, blending high-end materials like tri-diamond leather with advanced technology. This guide provides a comprehensive look at the cabin’s features, DIY maintenance tips for the 10.1-inch screen, and practical advice for keeping your premium upholstery in showroom condition.
If you are looking for a vehicle that balances rugged capability with a refined cabin, you are likely sitting inside a 2020 ford explorer platinum interior right now. You expect comfort during long hauls and durability when the family piles in after a weekend of camping. This article will show you how to master every feature and troubleshoot common cabin issues like a pro.
We will explore the specific materials used in the Platinum trim, how to manage the SYNC 3 infotainment system, and the best ways to protect your investment. Whether you are a weekend DIYer or a dedicated off-roader, understanding your interior is the first step to a better driving experience. Let’s get into the details of this sophisticated workspace.
Key Features of the 2020 ford explorer platinum interior
The Platinum trim is the top-tier offering for the 2020 model year, and it shows the moment you open the door. Unlike the base or XLT trims, the Platinum utilizes real wood accents and premium leather that covers nearly every touchpoint. It is designed to compete with European luxury SUVs while maintaining the utility Ford is known for.
One of the most striking elements is the 12.3-inch digital instrument cluster. This screen replaces traditional analog gauges and offers customizable views based on your drive mode. Whether you are in “Towing” mode or “Eco” mode, the graphics shift to provide the most relevant data for your current task.
The seating is another major highlight, featuring Active Motion massage functions for the driver and front passenger. These seats aren’t just for show; they use a series of air cushions to reduce fatigue on long road trips. This is a game-changer for anyone who spends hours behind the wheel heading to remote trailheads.
The 10.1-inch Portrait Touchscreen
The centerpiece of the dashboard is the optional 10.1-inch vertical touchscreen. It mimics the layout of a tablet, allowing for a split-screen view that can show navigation on top and audio controls on the bottom. While visually impressive, it requires specific care to keep the capacitive surface responsive and smudge-free.
B&O Sound System by Bang & Olufsen
Standard on the Platinum is a 14-speaker, 980-watt audio system. This setup includes a subwoofer integrated into the rear cargo area, specifically tuned for the Explorer’s cabin acoustics. For the audiophile, this system provides crisp highs and deep lows that aren’t distorted by road noise.
Maintaining the Premium Tri-Diamond Leather Seats
The 2020 ford explorer platinum interior features a unique tri-diamond perforated leather pattern. Because these seats are ventilated (heated and cooled), the perforations can easily trap dust, crumbs, and spilled liquids. Regular maintenance is essential to prevent the leather from drying out or the pores from clogging.
To clean these seats, always start with a vacuum using a soft brush attachment. This removes loose debris without scratching the hide. Never spray liquid cleaner directly onto the perforated sections, as the fluid can seep into the cooling fans and heating elements beneath the surface.
- Apply a pH-balanced leather cleaner to a microfiber towel first.
- Gently wipe the bolsters and center inserts in a circular motion.
- Use a soft-bristled detailing brush for the seams and diamond stitching.
- Follow up with a high-quality leather conditioner to keep the material supple.
If you use your Explorer for off-roading or camping, consider applying a ceramic coating designed for leather. This creates a hydrophobic barrier that prevents mud and water from staining the light-colored “Light Sandstone” or “Ebony” leather options available in the Platinum trim.
Troubleshooting the SYNC 3 Infotainment System
Technology is a major part of the 2020 Explorer experience, but it isn’t without its quirks. Many owners report occasional screen freezes or lag within the SYNC 3 system. Before heading to the dealership, there are several DIY resets you can perform to clear the cache and restore functionality.
The most common fix is a “Soft Reset.” To do this, hold the Power button and the Seek Forward button on the physical radio controls simultaneously for about five seconds. The screen will go black and then restart with the Ford logo. This usually resolves Bluetooth pairing issues or navigation lag.
Keeping your software updated is also critical. You can connect your Explorer to your home Wi-Fi network while parked in the driveway. Navigate to the “Settings” menu, select “General,” and then “Software Updates.” Enabling automatic updates ensures your 10.1-inch display has the latest patches for Apple CarPlay and Android Auto stability.
Replacing the Cabin Air Filter
If you notice a musty smell or reduced airflow from the vents, your cabin air filter is likely clogged. In the 2020 Explorer, this is located behind the glovebox. Empty the glovebox, release the dampener arm on the right side, and squeeze the sides to drop the door down. The filter housing is secured by a plastic clip; simply swap the old filter for a new HEPA-rated version.
Maximizing Cargo Space and Third-Row Utility
The Platinum trim comes standard with PowerFold third-row seats. With a press of a button in the rear cargo area, the seats fold flat into the floor. This provides a massive 87.8 cubic feet of storage space, which is perfect for hauling recovery gear, camping supplies, or even a mountain bike with the front wheel removed.
For those who frequently use the third row, accessibility is key. The second-row captain’s chairs feature a E-Z Entry lever. Pulling this lever tilts and slides the seat forward, providing a wide path to the back. If you have car seats installed, the LATCH system is easily accessible, though the third row only has one dedicated set of anchors.
- Ensure the cargo area is clear of debris before folding the seats.
- Check the seatbelt buckles to make sure they aren’t tucked under the folding mechanism.
- Use the reversible cargo mat (carpet on one side, rubber on the other) to protect the floor from muddy boots.
Safety is a priority in the cargo area as well. Ensure that heavy items are secured using the integrated tie-down hooks. In the event of a sudden stop or off-road bounce, unsecured gear can become dangerous projectiles inside the cabin.
The Twin-Panel Moonroof: Care and Leak Prevention
The massive twin-panel moonroof is a standout feature of the 2020 ford explorer platinum interior, but it requires periodic maintenance to stay leak-free. The most common issue with these units is clogged drain tubes. When water cannot drain through the pillars, it backs up and soaks the headliner or the floor carpets.
To prevent this, open the moonroof fully and inspect the front corners of the track. You will see small holes; these are the drain inlets. Periodically use a can of compressed air or a flexible nylon string to clear any pine needles or dirt. Avoid using high-pressure water, as this can disconnect the drain tubes from the frame.
Additionally, keep the rubber seals clean. Use a damp cloth to wipe away grime and apply a thin layer of Krytox or silicone lubricant to the seals. This prevents the glass from sticking and reduces “creaking” noises when the vehicle’s frame flexes during off-road maneuvers or while traversing uneven driveways.
Safety Features and Airbag Placement
As an expert in automotive safety, I cannot stress enough the importance of understanding your vehicle’s passive safety systems. The 2020 Explorer Platinum is packed with airbags, including a passenger knee airbag integrated into the glovebox door. This is a unique design that provides extra protection for the lower extremities in a frontal collision.
The Side-Curtain Airbag system covers all three rows. If you are installing aftermarket accessories, such as a dashcam or interior lighting, be extremely careful not to run wires across the A, B, or C pillars where the airbags are stored. Obstructing these can prevent proper deployment during an accident.
The Ford Co-Pilot360 Assist+ system is also integrated into the interior controls. This includes buttons on the steering wheel for Adaptive Cruise Control and Lane Centering. Familiarize yourself with these haptic feedback buttons so you can operate them by touch without taking your eyes off the road.
Frequently Asked Questions About the 2020 ford explorer platinum interior
How do I clean the Alcantara-like headliner?
The Platinum trim often features a premium cloth or Alcantara-style headliner. Use a very soft brush and a specialized fabric cleaner. Never soak the headliner, as the moisture can dissolve the glue holding the fabric to the backing board, causing it to sag.
Can I upgrade the 8-inch screen to the 10.1-inch version?
While technically possible, it is a very difficult DIY project. It requires a different dashboard bezel, a new APIM (Accessory Protocol Interface Module), and specific FORScan programming. For most owners, it is more cost-effective to use the 8-inch screen with its more stable software interface.
Why does my massaging seat turn off automatically?
The Active Motion seats are programmed to run for 20 minutes and then shut off. This is a safety feature to prevent the motors from overheating and to ensure the driver doesn’t become too relaxed. You can simply press the button on the side of the seat or the touchscreen to start another cycle.
Is the wood trim in the Platinum real?
Yes, the 2020 Ford Explorer Platinum uses genuine Ash Wood accents. To maintain it, avoid using harsh household cleaners. A simple damp microfiber cloth followed by a dry one is all that is needed to maintain the natural matte finish.
Final Thoughts for the Careful Owner
Owning a 2020 ford explorer platinum interior means enjoying one of the most advanced cabins Ford has ever produced. By following a consistent cleaning routine for the tri-diamond leather and staying on top of SYNC 3 updates, you can ensure your vehicle remains both functional and luxurious for years to come.
Remember, the key to a long-lasting interior is prevention. Use high-quality floor mats, keep the moonroof drains clear, and address any electronic glitches with a quick soft reset. If you ever encounter a problem that feels beyond your mechanical comfort zone—such as a deployed airbag light or a stuck power seat motor—always consult a certified technician.
Stay safe, keep your cabin clean, and enjoy the premium comfort of your Explorer on your next adventure!
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