2020 Ford Explorer Problems – A Technician’S Guide To Common Fixes
The 2020 Ford Explorer marked a major redesign that unfortunately arrived with a significant number of mechanical and electronic teething issues. From harsh transmission shifts to persistent backup camera failures, owners frequently encounter specific hurdles that require proactive maintenance. This guide breaks down the most common faults and provides actionable solutions for DIYers and long-term owners.
The Ford Explorer has long been a staple of the American driveway, offering a blend of utility and performance that few other SUVs can match. However, the launch of the sixth generation brought a unique set of challenges for those who purchased the initial model year.
If you are currently dealing with 2020 ford explorer problems, you are certainly not alone in your frustration. Whether you are a weekend warrior under the hood or a concerned parent, understanding these issues is the first step toward a reliable ride.
In this comprehensive guide, we will dive deep into the technical nuances of the 10-speed transmission, the common electrical Gremlins, and the critical safety recalls you need to address immediately. Let’s get your Explorer back to peak performance and ensure your family stays safe on the road.
Identifying the Most Frequent 2020 ford explorer problems
When the 2020 model hit the showroom floor, it transitioned back to a rear-wheel-drive biased platform. While this improved towing and handling, the complexity of the new architecture led to several 2020 ford explorer problems that owners still face today.
One of the most reported issues involves the 10R80 10-speed automatic transmission. Owners often describe harsh shifting, particularly between the third and fourth gears, or a noticeable hesitation when accelerating from a complete stop.
Beyond the drivetrain, the interior electronics and safety systems have also been a point of contention. From “blue screens” on the infotainment display to adaptive cruise control malfunctions, the software integration in this model year was notably unrefined at launch.
The 10-Speed Transmission: Shudders and Slips
The 10R80 transmission was designed for efficiency, but many users find the shift logic to be erratic. If you feel a “clunk” when shifting into Drive or Reverse, it may not be a mechanical failure but rather a software calibration issue within the Transmission Control Module (TCM).
For the DIY mechanic, checking the fluid level is the first step, though Ford made this difficult by removing the traditional dipstick. You will need to use a specialized fluid level tool and ensure the transmission is at operating temperature before checking the level from underneath the vehicle.
If the fluid is clean and at the correct level, the next step is often a “relearn” process. A dealership or a high-end OBD-II scanner can reset the adaptive shift tables, allowing the transmission to relearn your driving style and potentially smoothing out those rough transitions.
Engine Performance and Cooling System Concerns
The 2.3L EcoBoost and 3.0L V6 engines are generally robust, but they aren’t without their quirks. Some owners have reported coolant leaks stemming from the water pump or plastic coolant bypass valves that can crack over time due to heat cycles.
If you notice a sweet smell or see orange spotting on your driveway, inspect the thermostat housing and the radiator hoses. Replacing these components early can prevent a catastrophic overheating event that could warp the cylinder head or damage the head gasket.
Another common engine-related complaint is a high-pitched whistling noise during acceleration. This is often attributed to a loose or damaged turbocharger wastegate or a small vacuum leak in the intake manifold, which can usually be diagnosed with a simple smoke test.
Electrical Systems and Infotainment Glitches
Modern vehicles are essentially rolling computers, and the 2020 Explorer is no exception. The SYNC 3 infotainment system is the heart of the cabin, but it is also a primary source of 2020 ford explorer problems for many tech-savvy owners.
Common symptoms include the screen freezing, the backup camera display turning blue, or the Bluetooth connection dropping unexpectedly. Often, these issues can be resolved with a hard reset of the system or a manual update via a USB drive from the Ford support website.
However, if a software update doesn’t fix the camera, you may be looking at a hardware failure. Ford issued several recalls regarding the 360-degree camera system, so checking your VIN for open safety bulletins is a mandatory step for any owner.
Battery Drain and “Deep Sleep” Mode
Many owners have reported waking up to a dead battery or finding their vehicle in “Deep Sleep” mode. This is frequently caused by a parasitic draw where the vehicle’s modules fail to shut down properly after the engine is turned off.
To troubleshoot this, you can use a multimeter to perform a parasitic draw test at the fuse box. Common culprits include the telematics control unit or the proximity key sensor staying active and searching for a key fob that isn’t there.
If your battery is more than three years old, the charging system may struggle to keep up with the Explorer’s high electrical demand. Upgrading to a high-quality AGM (Absorbent Glass Mat) battery can often provide the extra stability needed to keep the electronics happy.
Advanced Driver Assistance Systems (ADAS) Errors
The 2020 Explorer is packed with safety tech like Lane Keeping Assist and Pre-Collision Assist. When these systems fail, they often throw a “Sensor Blocked” or “Service Required” message on the dash.
Before heading to the shop, ensure the radar sensor located behind the front grille and the camera mounted behind the rearview mirror are clean. Dirt, ice, or even a build-up of dead bugs can obstruct these sensors and cause the system to shut down for safety.
If the sensors are clean and the error persists, the system may require recalibration. This typically happens after a windshield replacement or a front-end alignment and usually requires professional diagnostic equipment to align the sensors correctly.
Suspension, Steering, and Build Quality
While the 2020 Ford Explorer offers a comfortable ride, some units suffered from assembly line inconsistencies. Owners have noted suspension noises such as squeaks and rattles when driving over uneven pavement or speed bumps.
These noises are often linked to the front strut mounts or the rear subframe bushings. For those who enjoy off-roading or towing heavy trailers, these components take a beating and may require heavy-duty replacements sooner than expected.
Steering feel can also be an issue, with some drivers reporting a “sticky” or notched sensation in the steering wheel. This is frequently related to the Electronic Power Assisted Steering (EPAS) rack, which may need a software flash or, in rare cases, a full replacement.
The Rear Subframe Bolt Issue
Perhaps the most serious mechanical concern for this model year involves the rear subframe mounting bolts. There have been reports of these bolts shearing off, which can cause the rear axle to move and potentially lead to a loss of vehicle control.
This is a critical safety item. If you hear a loud “bang” from the rear of the vehicle during hard acceleration or braking, pull over immediately and inspect the rear suspension. Ford has issued recalls for this, often involving the installation of a four-bolt subframe design to replace the original single-bolt setup.
For DIYers, checking the torque on these bolts during every oil change is a smart preventative measure. Use a torque wrench to ensure they are seated to factory specifications, and look for any signs of stress or metal fatigue around the mounting points.
Braking Performance and Pulsation
If you experience a vibration in the steering wheel or brake pedal when slowing down from highway speeds, your rotors may be warped. This is a common complaint among those who use their Explorer for heavy towing or mountain driving.
The factory brake pads are designed for quiet operation but can sometimes leave uneven deposits on the rotors. Switching to a ceramic brake pad and a high-quality vented rotor can significantly improve heat dissipation and stopping power.
Always remember to perform a brake fluid flush every two years. Brake fluid is hygroscopic, meaning it absorbs moisture over time, which can lead to internal corrosion of the ABS actuator and a “mushy” pedal feel.
Maintenance Strategies to Avoid 2020 ford explorer problems
The best way to handle 2020 ford explorer problems is to prevent them through a rigorous maintenance schedule. Because this model year was a “first-year” redesign, it requires a bit more attention than a more established platform.
Change your oil every 5,000 miles rather than waiting for the vehicle’s “Intelligent Oil-Life Monitor” to hit zero. Using a high-quality full synthetic oil helps protect the turbochargers and keeps the variable valve timing (VVT) solenoids from clogging with sludge.
Additionally, keep a close eye on your tire pressures. The Explorer’s AWD system is sensitive to tire diameter differences; even a small variation in pressure can cause the transfer case to work harder than necessary, leading to premature wear.
- Check for Recalls: Visit the NHTSA website and enter your VIN monthly to stay updated on safety fixes.
- Software Updates: Ensure your SYNC system and vehicle modules are updated to the latest versions via Wi-Fi.
- Inspect the Underside: Regularly check the rear subframe and driveshaft for signs of rust or loose hardware.
- Fluid Health: Don’t ignore the transmission or differential fluids; change them every 50,000 miles for longevity.
Frequently Asked Questions About 2020 ford explorer problems
Is the 2020 Ford Explorer a reliable car?
While the 2020 Explorer had a rocky launch with many recalls, many of the initial 2020 ford explorer problems have been addressed through dealer service bulletins and software updates. With proper maintenance and the completion of all recalls, it can be a dependable family SUV.
Why does my 2020 Explorer jerk when I shift into gear?
This is usually caused by the 10-speed transmission’s adaptive learning software. A dealer can perform a “TCM Reset,” which often smoothens the shifting. In some cases, it may also indicate a need for a transmission fluid level check or a software update.
What should I do if my backup camera screen is blue?
A blue screen typically indicates a loss of signal from the camera to the infotainment module. This was a major recall item for the 2020 model year. You should contact a Ford dealer to see if your vehicle is eligible for a free camera replacement under the recall program.
How often should I change the oil in my 2020 Explorer?
For the 2.3L and 3.0L EcoBoost engines, we recommend a full synthetic oil change every 5,000 to 7,500 miles. Frequent oil changes are the best defense against turbocharger wear and timing chain stretch, which can be costly to repair later.
Final Thoughts on Managing Your Explorer
Owning a 2020 Ford Explorer doesn’t have to be a headache if you stay informed and proactive. By understanding the common 2020 ford explorer problems and addressing them before they escalate, you can enjoy the power and versatility this SUV was designed to provide.
Always prioritize safety by keeping up with recalls, especially those involving the rear subframe and the camera systems. Whether you are prepping for a cross-country road trip or just the daily school run, a well-maintained vehicle is your best asset.
Don’t be afraid to get your hands dirty or ask your local mechanic the tough questions. Staying involved in your vehicle’s care is the hallmark of a true enthusiast. Stay safe and stay comfortable!
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