2020 Ford Explorer Recalls – Essential Safety Updates And Owner
The 2020 Ford Explorer marked a major redesign for this iconic SUV, but the transition to a new platform brought several significant safety concerns. This guide outlines the most critical factory fixes and safety notices issued to help you keep your vehicle running safely and reliably.
Owning a modern SUV like the Explorer means balancing performance with safety, especially when you use it for family hauling or light off-roading. You likely chose this vehicle for its versatility, but discovering a notification about 2020 ford explorer recalls in your mail can be an unsettling experience.
I understand the frustration of taking your daily driver into the shop for unexpected repairs. This article provides a clear roadmap to identify which issues affect your specific VIN and how to navigate the dealership repair process efficiently.
We will cover everything from drivetrain vulnerabilities to electrical glitches in the infotainment system. By the end of this guide, you will know exactly how to handle these factory-mandated repairs and ensure your Explorer remains a dependable partner for the road ahead.
Understanding the Scope of 2020 Ford Explorer Recalls
The 2020 model year was a “clean sheet” redesign for Ford, moving the Explorer back to a rear-wheel-drive-based architecture. While this improved towing and handling, the early production units suffered from various manufacturing inconsistencies that led to a high volume of safety notices.
When a manufacturer or the NHTSA identifies a defect that poses a safety risk, they issue a formal recall. For the 2020 Explorer, these range from minor software updates to significant mechanical overhauls involving the rear axle and transmission components.
It is important to remember that these repairs are performed at no cost to the owner. Even if you are the second or third owner, the manufacturer is legally obligated to fix these safety-related defects through their authorized dealer network.
The Difference Between Recalls and TSBs
Many owners confuse a recall with a Technical Service Bulletin (TSB). A recall is a mandatory safety fix, while a TSB is a suggested repair procedure for common but non-safety-related problems, such as a squeaky trim piece or a rough-shifting transmission.
If your Explorer is experiencing a “hard shift” in its 10-speed automatic transmission, that might be covered under a TSB. However, if the transmission has a defect that could cause the vehicle to roll away while in park, that triggers a formal safety recall.
Staying informed about these distinctions helps you prioritize which dealership visits are urgent. Safety always comes first, particularly when dealing with components like fuel lines or braking systems that could lead to fires or collisions.
The Rearview Camera and Infotainment Failures
One of the most frequent complaints among owners involves the 360-degree camera system. A significant number of 2020 ford explorer recalls focus on the rearview camera displaying a blank or blue screen when the vehicle is in reverse.
This isn’t just a convenience issue; it is a direct violation of federal safety standards regarding rear visibility. If you cannot see what is behind you, the risk of “back-over” accidents increases significantly, especially in busy driveways or parking lots.
The fix usually involves a software update for the Image Processing Module (IPMB). In some cases, if the software update does not resolve the flickering or signal loss, the dealer may need to replace the camera hardware itself.
Troubleshooting Camera Issues at Home
Before heading to the dealer, you can perform a simple visual check. Ensure the camera lens on the liftgate is clean and free of road salt, mud, or debris that might interfere with the sensor.
If the screen remains blue even after a lens cleaning, the problem is likely internal. Do not attempt to take apart the liftgate trim yourself, as you might damage the plastic clips or the wiring harness, which could complicate your warranty claim.
Keep a log of when the camera fails. Does it happen only when it is raining? Or does it happen every time you start the car? This information is gold for a dealership technician trying to replicate the fault.
Driveshaft and Rear Axle Bolt Concerns
Perhaps the most serious mechanical issue involves the rear axle mounting bolt. On some 2020 Explorers, the rear axle bolt can fracture, which may cause the driveshaft to disconnect from the rest of the powertrain.
If this happens while you are driving, you will lose power to the wheels. Even more dangerous is the risk while parked; if the bolt breaks and the parking brake is not engaged, the vehicle can roll away unexpectedly.
Ford’s remedy for this involves a software update that automatically applies the Electronic Parking Brake when the vehicle is shifted into Park. In some high-performance models like the Explorer ST, dealers may also inspect and replace the axle housing itself.
How to Prevent a Rollaway Scenario
While waiting for your service appointment, you should always manually engage the parking brake. Do not rely solely on the “Park” position on the rotary gear shifter until the recall work is verified as complete.
Listen for unusual clunking sounds coming from the rear of the vehicle when accelerating or decelerating. A clunking noise often precedes a total bolt failure, serving as a warning that the rear differential is moving excessively.
If you are an off-road enthusiast, these drivetrain issues are even more critical. High-torque situations, like climbing a steep trail, put extra stress on these mounting bolts, making the repair a top priority before your next trip.
Brake Fluid Leaks and Hydraulic Safety
Another area of concern for the 2020 model involves the braking system. Some units were shipped with brake lines that were not properly secured, leading to potential chafing against other engine components.
Over time, this friction can wear a hole in the line, causing a slow leak of brake fluid. If the fluid level drops too low, you will experience a “soft” brake pedal and significantly increased stopping distances.
During the recall service, technicians inspect the routing of the brake hoses. They will install protective sleeves or replace damaged lines to ensure the hydraulic system remains sealed and pressurized.
Checking Your Fluid Levels
As a proactive owner, you should check your brake fluid reservoir once a month. The reservoir is located near the firewall on the driver’s side of the engine bay and should be filled between the “Min” and “Max” lines.
If you notice a puddle of clear or slightly amber fluid near your front tires, do not drive the vehicle. Low brake pressure is a “tow-in” situation where the risk of driving outweighs the cost of a flatbed truck.
Always use the specific fluid type listed on the reservoir cap, usually DOT 4 for modern Fords. Using the wrong fluid can swell the rubber seals in the master cylinder, leading to a much more expensive repair down the road.
Airbag Deployment and Interior Safety Defects
Safety inside the cabin is just as vital as mechanical reliability. Some 2020 ford explorer recalls were issued because the side curtain airbags might not deploy correctly in the event of a rollover or side-impact collision.
The issue often stems from the way the airbag was folded or stored within the roof rail during assembly. If the airbag is pinched or misaligned, it may not provide the intended cushion for passengers in the second or third rows.
Technicians must remove sections of the interior headliner to inspect the airbag modules. This is a delicate process that requires specialized tools to avoid damaging the A-pillar trim or the sensitive electronics hidden behind the fabric.
The Importance of the “Airbag” Warning Light
Always pay attention to the SRS (Supplemental Restraint System) light on your dashboard. If this light stays on after you start the engine, the computer has detected a fault in the airbag system.
While the recall covers specific manufacturing defects, a warning light could also indicate a loose sensor or a damaged clock spring in the steering wheel. Never ignore an airbag light, as it means the system may be disabled entirely.
If you have children in car seats, ensuring the side curtain airbags function correctly is paramount. These safety systems are designed to work in harmony with the seatbelts to keep occupants secure during high-energy impacts.
How to Verify and Resolve Open Recalls
The most effective way to see if your vehicle is affected is by using your 17-digit Vehicle Identification Number (VIN). You can find this number on a small plate visible through the driver’s side of the windshield or on the sticker inside the driver’s door jamb.
Once you have your VIN, visit the official NHTSA website or Ford’s owner portal. Simply type in the code, and the system will display any “Open” recalls that have not yet been performed on your specific SUV.
If you find an active recall, call your local Ford dealership’s service department. Have your VIN ready and ask them to check for parts availability, as some high-demand components like axle bolts or camera modules may be on backorder.
Preparing for Your Dealership Visit
When you schedule the appointment, ask the service advisor how long the repair will take. Some software-based 2020 ford explorer recalls can be finished in an hour, while mechanical repairs might require leaving the car overnight.
Ask about a loaner vehicle or a shuttle service if the repair is expected to take several hours. Since these are safety recalls, many dealerships prioritize these jobs to get dangerous vehicles off the road as quickly as possible.
Keep the paperwork provided after the repair is finished. This “Repair Order” serves as proof that the work was completed, which is essential for your vehicle’s history and can help maintain its resale value when it’s time to trade it in.
Proactive Maintenance for the 2020 Explorer
Beyond the official recalls, keeping your Explorer in top shape requires regular attention to its unique systems. The EcoBoost engines used in these models are powerful but sensitive to oil quality and cooling efficiency.
Change your oil every 5,000 to 7,500 miles using high-quality synthetic oil. This helps protect the turbochargers from heat-related wear and prevents the buildup of carbon on the intake valves, a common issue in direct-injection engines.
Check your tire pressure regularly, especially if you have the Intelligent 4WD system. Uneven tire wear or mismatched pressures can put unnecessary strain on the transfer case and center differential, leading to premature mechanical failure.
Watching for Early Warning Signs
Listen for “whining” noises from the transmission or “vibrations” through the steering wheel at highway speeds. These are often the first signs that a component is failing, even if it hasn’t been officially recalled yet.
If you notice the engine temperature gauge climbing higher than usual during a summer road trip, pull over and check the coolant level. A small leak in a coolant hose can quickly lead to engine overheating and warped cylinder heads.
By staying proactive and addressing small issues before they become big problems, you can enjoy the full performance potential of your Explorer while keeping your family safe on every journey.
Frequently Asked Questions About 2020 Ford Explorer Recalls
How much do recall repairs cost?
Recall repairs are completely free of charge to the vehicle owner. The manufacturer pays the dealership for all parts and labor required to fix the safety defect identified in the official notice.
Will a recall fix my transmission’s rough shifting?
Not necessarily. While some 2020 ford explorer recalls involve the transmission’s “Park” function, rough shifting is usually addressed through Technical Service Bulletins (TSBs) or software flashes that may not be free if your bumper-to-bumper warranty has expired.
What should I do if the parts for my recall are not available?
If a dealer tells you parts are on backorder, ask them if the vehicle is safe to drive in the meantime. In extreme cases involving fire risks or steering failure, Ford may provide a rental car until the parts arrive to ensure your safety.
Can I perform recall repairs myself?
No, you should not attempt to perform recall repairs yourself. To officially “close” the recall in the national database, the work must be performed and documented by an authorized dealership technician.
How often are new recalls issued?
There is no set schedule for recalls. They are issued whenever a safety trend is identified through consumer complaints or internal testing. It is a good habit to check your VIN on the NHTSA website at least twice a year.
Summary and Final Steps
Managing the safety of your vehicle doesn’t have to be a daunting task. By staying informed about the various 2020 ford explorer recalls, you are taking the most important step in protecting yourself and your passengers from preventable mechanical failures.
Start by verifying your VIN today and scheduling any outstanding service appointments. Remember to document every repair and stay proactive with your fluid checks and tire maintenance to ensure your SUV stays on the road for years to come.
Taking care of these factory updates ensures your Ford Explorer remains the capable, adventurous vehicle it was designed to be. Stay safe, keep your eyes on the road, and enjoy the drive!
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