2020 Ford Explorer St Recalls – Your Essential Guide To Safety

ByRobert Lozano

Staying informed about 2020 Ford Explorer ST recalls is crucial for every owner, ensuring your vehicle remains safe and reliable. This guide cuts through the confusion, providing clear steps to check for open recalls, understand their impact, and get necessary repairs done by qualified professionals, protecting your investment and peace of mind.

Owning a performance SUV like the 2020 Ford Explorer ST brings excitement, power, and versatility to your adventures, whether you’re navigating city streets or tackling a rugged trail. But even the best vehicles can have issues, and staying on top of potential recalls is a fundamental part of responsible ownership. Ignoring a recall can lead to significant safety hazards, costly future repairs, or even leave you stranded far from home.

This comprehensive guide from EngineNeeds will walk you through everything you need to know about the 2020 Ford Explorer ST recalls. We’ll cover how to easily check your vehicle’s status, what common issues have affected this model, and the steps to take for a swift and safe resolution. Our goal is to empower you with the knowledge to keep your Explorer ST running flawlessly, giving you confidence on every journey.

Understanding Vehicle Recalls and Your 2020 Ford Explorer ST

A vehicle recall is issued when a manufacturer or the National Highway Traffic Safety Administration (NHTSA) determines that a vehicle model has a safety-related defect or fails to comply with federal safety standards. For owners of a 2020 Ford Explorer ST, this means a specific component or system might pose a risk.

These recalls are not meant to alarm you, but rather to ensure your safety and the safety of others on the road. Ford is legally obligated to fix these issues at no cost to you. Understanding the nature of recalls, especially for a high-performance vehicle, helps you prioritize necessary service.

What Triggers a Recall?

Recalls can be triggered by various factors. Often, it’s due to consumer complaints reported to the NHTSA. Internal investigations by Ford, based on warranty claims or field reports, can also lead to a recall. Rigorous testing during manufacturing might also reveal a potential flaw before vehicles even reach owners.

The process involves identifying a defect, notifying vehicle owners, and providing a free remedy. This commitment to safety is paramount, especially when considering the robust engineering of the Explorer ST.

How to Check for Open Recalls on Your Explorer ST

Knowing if your specific 2020 Ford Explorer ST has an open recall is the first and most critical step. Fortunately, this process is straightforward and can be done from the comfort of your home or garage.

Do not wait for a letter in the mail, as notifications can sometimes be delayed or missed. Proactive checking is always the best approach.

  1. Locate Your VIN: Your Vehicle Identification Number (VIN) is a 17-character code unique to your vehicle. You can find it on the driver’s side dashboard (visible through the windshield), on the driver’s side door jamb sticker, or on your vehicle registration and insurance documents.
  2. Visit the NHTSA Website: Go to NHTSA.gov/recalls. This is the official government source for all vehicle safety recalls.
  3. Enter Your VIN: Type your VIN into the search bar provided. The system will immediately tell you if there are any unrepaired recalls specific to your 2020 Ford Explorer ST.
  4. Check Ford’s Official Site: Alternatively, visit the official Ford recall lookup page. You can usually find this by searching “Ford recalls” or going to the owner’s section of the Ford website. Enter your VIN there for Ford-specific recall information.

Performing this check regularly, perhaps once a quarter, is a good habit. This ensures you’re always up-to-date with any new safety advisories affecting your vehicle.

Interpreting Recall Information

When you find an open recall, the information provided will typically include:

  • The NHTSA campaign number (e.g., 20V-XXX).
  • A brief description of the defect and the potential safety risk.
  • The affected components or systems.
  • The remedy, which is usually a repair, replacement, or software update.
  • Instructions on what to do next, typically advising you to contact your local Ford dealership.

Read this information carefully. Understanding the specifics helps you communicate effectively with the service department.

Common 2020 Ford Explorer ST Recalls and Their Impact

The 2020 model year for the Ford Explorer ST has seen a few significant recalls. Being aware of these specific issues can help you recognize potential symptoms, though it’s important to note that not all vehicles within the model year are affected by every recall. Always verify with your VIN.

Let’s look at some of the more prominent issues that have led to 2020 Ford Explorer ST recalls.

Rear Axle Bolt Fracture (NHTSA 20V-332 and 22V-187)

One of the most concerning recalls involves the rear axle horizontal mounting bolt. A fracture of this bolt can lead to the driveshaft disconnecting from the rear axle, resulting in a loss of power to the rear wheels. This can also cause unintended vehicle movement if the parking brake is not engaged.

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Potential symptoms: A clunking noise from the rear of the vehicle, a sudden loss of drive power, or inability to hold the vehicle in park. This is a severe safety risk, especially at higher speeds or when parked on an incline. If you suspect this issue, immediately pull over safely and contact roadside assistance. The Fix: Dealers typically inspect the rear axle bolt and replace it if necessary, often with a redesigned, stronger bolt. Some remedies may involve a software update to prevent unintended park movement.

Loose Roof Rail Covers (NHTSA 20V-278)

Another recall addressed roof rail covers that may not have been properly attached during assembly. If these covers detach while driving, they can become a road hazard for other vehicles, increasing the risk of an accident. Potential symptoms: Visible looseness of the roof rail covers, rattling noises at highway speeds, or discovery of a missing cover. This issue, while less critical than a drivetrain problem, still poses a risk. The Fix: Dealers will inspect the roof rail covers and install new push-pin attachments or entirely replace the covers to ensure secure fastening.

Side Airbag Fasteners Missing (NHTSA 20V-052)

This recall involved certain vehicles potentially missing fasteners for the side airbag inflator and manifold. In the event of a crash requiring airbag deployment, the airbag may not deploy correctly, increasing the risk of injury. Potential symptoms: There are no visible symptoms for this defect. It’s a hidden manufacturing error that only a dealership inspection can confirm. The Fix: Dealers will inspect the side airbag module and install any missing fasteners to ensure proper operation in a collision.

Rearview Camera Display Issues (NHTSA 20V-788)

A software issue could cause the rearview camera display to not appear or to flicker, reducing the driver’s visibility when backing up. This increases the risk of a crash. Potential symptoms: Intermittent or complete failure of the rearview camera display when the vehicle is in reverse. This can be frustrating and dangerous in busy parking lots or driveways. The Fix: This recall typically involves a software update to the vehicle’s infotainment system to resolve the display malfunction.

The Recall Repair Process: What to Expect

Once you’ve identified an open recall for your 2020 Ford Explorer ST, the next steps involve getting the issue professionally addressed. This process is designed to be as seamless as possible for the owner.

Scheduling Your Service Appointment

Contact your nearest authorized Ford dealership’s service department. Inform them that you are calling about an open recall and provide your VIN. This helps them prepare for your visit, ensuring they have the necessary parts and allocate sufficient time for the repair.

Be ready to discuss any symptoms you might have experienced related to the recall. While the recall fix is free, any additional diagnostic work for unrelated issues may incur a charge.

During the Service Visit

When you bring your vehicle in, the service technician will confirm the recall using your VIN. They will then perform the specified repair according to Ford’s instructions. This might involve:

  • Inspecting the affected component for damage or proper installation.
  • Replacing faulty parts with new, often redesigned, components.
  • Updating vehicle software or firmware.
  • Performing any necessary adjustments or checks to ensure the fix is complete.

The dealership will typically provide you with documentation confirming that the recall repair has been completed. Keep this record for your files.

After the Recall Repair

Once the repair is done, the recall status for your specific VIN should be updated in the NHTSA and Ford systems. It’s a good practice to re-check your VIN on the NHTSA website a few weeks after the service to confirm the recall is marked as “repaired.”

If you experience any recurring symptoms or new issues that you suspect are related to the recall or the repair, contact the dealership immediately. Your safety is paramount.

DIY vs. Professional Service for Recalls

When it comes to recalls, there’s no question: professional service is not just recommended, it’s mandatory. Recalls are safety-critical issues that require specific parts, tools, and expertise only available at authorized dealerships.

As a DIY enthusiast, you might be comfortable with many maintenance tasks. However, recall repairs are different. They often involve complex systems like airbags, powertrains, or critical safety structures. These are not areas for experimentation.

Why Professional Service is Essential:

  • Specialized Tools and Parts: Dealerships have proprietary tools and access to the exact, often redesigned, parts specified by Ford for the recall fix.
  • Trained Technicians: Ford technicians receive specific training on recall procedures, ensuring the repair is performed correctly and meets safety standards.
  • Warranty and Liability: Recall repairs are covered by Ford, and having an authorized dealer perform the work ensures proper documentation and maintains your vehicle’s warranty. Attempting a DIY fix could void warranties or even create new safety issues, making you liable.
  • Software Updates: Many modern recalls involve software updates that require specialized diagnostic equipment only available at a dealership.
  • Documentation: Only authorized dealerships can officially mark a recall as “completed” in the manufacturer and NHTSA databases, which is important for resale value and future tracking.
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For any recall on your 2020 Ford Explorer ST, always trust the experts. It’s the safest and most reliable path to resolving the issue.

Beyond Recalls: General Maintenance for Your 2020 Explorer ST

While addressing 2020 Ford Explorer ST recalls is vital, it’s just one part of keeping your performance SUV in top condition. Regular maintenance is key to preventing future problems and ensuring longevity.

Consider the demands you place on your Explorer ST, whether it’s daily commuting, towing, or light off-roading. Each scenario requires diligent attention to maintenance schedules.

Key Maintenance Areas:

  • Oil Changes: Adhere to Ford’s recommended oil change intervals, especially if you drive in harsh conditions or engage in heavy towing. Use the specified synthetic oil.
  • Tire Care: Regularly check tire pressure, rotate tires, and monitor tread wear. Proper tire health is crucial for the ST’s handling and safety.
  • Brake System: The Explorer ST has robust brakes, but they still need regular inspection. Check brake pads, rotors, and fluid levels. Listen for any squealing or grinding.
  • Fluid Checks: Monitor coolant, transmission fluid, power steering fluid (if applicable), and brake fluid levels. Top up or replace as needed according to the owner’s manual.
  • Suspension and Steering: Pay attention to any unusual noises, vibrations, or changes in steering feel. The ST’s sport-tuned suspension works hard and requires regular checks.
  • Software Updates: Beyond recall-related updates, Ford often releases general software updates for infotainment, engine management, and other systems. Keep your vehicle’s software current.

For off-road enthusiasts, add post-adventure checks for undercarriage damage, differential fluid levels, and overall suspension integrity. A quick visual inspection after a challenging trail can prevent small issues from becoming big problems.

If you encounter any unusual symptoms, such as warning lights on the dashboard, strange noises, or changes in performance, don’t ignore them. Early diagnosis can save you from more extensive repairs down the line. When in doubt, always consult a certified technician.

Frequently Asked Questions About 2020 Ford Explorer ST Recalls

What is the difference between a recall and a Technical Service Bulletin (TSB)?

A recall is a mandatory safety campaign where a manufacturer must fix a safety-related defect at no cost to the owner. A TSB, on the other hand, is a communication from the manufacturer to dealerships about common issues or potential problems that are not safety-related but affect vehicle performance or customer satisfaction. TSB repairs are typically only performed if the customer complains about the specific issue, and they may not always be free outside of warranty.

How long do I have to get a recall fixed on my 2020 Ford Explorer ST?

There is no time limit for getting a safety recall fixed. Manufacturers are legally obligated to remedy safety defects for the lifetime of the vehicle, regardless of ownership changes or vehicle age. However, it’s always best to address recalls as soon as possible to ensure your safety and prevent potential damage.

Can I sell my 2020 Ford Explorer ST with an open recall?

Yes, you can sell a vehicle with an open recall, but it’s generally not advisable. While legal, it can significantly impact the resale value and may deter potential buyers. Transparency is key; disclose any open recalls to prospective buyers. Many buyers will check the VIN for recalls themselves. It’s always best to get all recalls addressed before selling to ensure maximum value and peace of mind for the next owner.

What if I already paid for a repair that later became a recall?

If you paid for a repair that subsequently became the subject of a safety recall, you might be eligible for reimbursement. Gather your receipts and proof of payment, then contact your Ford dealership or Ford Customer Service. They will guide you through the reimbursement process, provided the repair was for the exact issue covered by the recall and performed within a reasonable timeframe prior to the recall announcement.

Will a recall affect my vehicle’s warranty?

No, a recall will not negatively affect your vehicle’s warranty. In fact, getting a recall fixed at an authorized dealership ensures that the necessary repairs are performed by trained technicians using genuine parts, which helps maintain your vehicle’s overall integrity and warranty status. Recalls are separate from warranty claims and are covered by the manufacturer at no charge.

Conclusion: Stay Informed, Stay Safe

Navigating the world of vehicle recalls, especially for a high-performance SUV like your 2020 Ford Explorer ST, is a critical aspect of responsible ownership. By proactively checking for open recalls using your VIN, understanding the potential impacts of known issues like the rear axle bolt fracture or roof rail concerns, and promptly scheduling repairs with an authorized Ford dealership, you’re taking essential steps to ensure your safety and the longevity of your vehicle.

Remember, recalls are a safety net designed to protect you. Don’t hesitate to use the resources available from NHTSA and Ford to stay informed. Combine this vigilance with a diligent maintenance schedule, and your Explorer ST will continue to deliver the powerful, reliable performance you expect, whether you’re on the highway or venturing off the beaten path. Stay informed, stay safe, and enjoy every mile with confidence!

Robert Lozano
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